Everything you need to know
Q: What do you need to run the booth?
Ideally we need a 10' deep x 10' wide x 8' high space away from an emergency exit (duh!). We will also require access to a power source within 20' of the booth and a table (preferably 6'-8' long for all of the props).
Q: Can the booth be setup outdoors?
We can usually accommodate outdoor locations. We do require a relatively level surface (no dirt!) and we request that a tent be provided to protect the equipment from extremes of wind, sunlight and rain. The booth is extremely portable, but its not weather resistant.
Q: Do you travel?
Yes! Travel costs are covered in any package up to a 40 km radius from postal code T5T 6A9. Please inquire for other destinations.
Q: Are we limited to how many photos we can take?
No. All packages include unlimited photos. If requested, we can do double prints. Please inquire for additional prints.
Q: When do you setup and how long does it take?
Our attendant(s) will arrive 60 minutes before your scheduled start time. The booth setup is relatively discrete and typically takes 45 mins to setup. If you don't want the events of the evening being disturbed, we do offer early setup for an additional $100.
Q: Will someone from fotobüth be able to help during the event?
Yes. There will be an attendant there to manage the booth at all times and to ensure everyone is having fun!
Q: Can we customize the booth & photo prints?
Absolutely! We will work with you to coordinate with your colour theme, branding, invitations, corporate image etc. to suit your needs.
Q: What is "Idle time"?
Idle time is any time that the büth is setup, but not being used. For example, you might want the büth to be temporarily closed during speeches and/or dinner. We charge $50 per hour during this time instead of our regular $150 hourly rate. Idle time is in addition to your selected package time.
Q: Is a deposit required?
Yes. A non refundable 50% deposit is required to reserve the date. Final payment will be due 2 weeks before the event
Q: What is your refund policy?
Payments are transferable, but not refundable. If you need to change your event date any payments made will be transferred over provided a new date is scheduled within 1 calendar year of the original date. We do require changes to be made 30 days before the scheduled event. Any cancellation occurring less than 30 days prior to the event date will forfeit all payments received.
Q: Do I get digital copies of the pictures after the event?
Absolutely! We will send you a 30 day link so you and your guests can download your favorites in just a few clicks.